Zendesk Integration Services

Connect Your Customer Service to Your Business Systems

Eliminate manual data entry and streamline workflows with custom Zendesk integrations that connect your customer service platform directly to your business-critical systems.

Popular Integration Solutions

CRM Integration

• Salesforce - Sync customer data and case history
• HubSpot - Unified customer journey tracking
• Pipedrive - Sales and support alignment

Billing & E-commerce

• Stripe - Payment status and transaction history
• Shopify - Order details and shipping information
• Sage - Invoice status and account information

Communication Platforms

• Slack - Team notifications and escalations
• Microsoft Teams - Internal communication workflows
• WhatsApp Business - Multi-channel customer support

Development Tools

• Jira - Bug tracking and development workflows
• GitHub - Issue to development pipeline
• Azure DevOps - Complete development lifecycle

Integration Benefits

• 🚀 Faster Resolution Times - Agents access all customer data instantly
• 📊 Better Reporting - Unified data across all platforms
• ⚡ Reduced Manual Work - Automated data synchronization
• 🎯 Improved Accuracy - Eliminate copy-paste errors
• 💰 Cost Savings - Increased agent productivity

Our Integration Approach

1. Requirements Analysis - Understanding your workflow needs
2. API Assessment - Evaluating technical possibilities
3. Custom Development - Building robust, scalable connections
4. Testing & Validation - Ensuring data integrity
5. Deployment & Training - Smooth rollout with team training
6. Ongoing Support - Maintenance and optimization

Real-World Impact

Hofy reduced ticket resolution time by 40% after we integrated their inventory management system with Zendesk, allowing agents to check equipment availability instantly.

Checkout.com streamlined their payment dispute process with our custom Stripe-Zendesk integration, automating transaction data retrieval.

Integration Technologies

• REST APIs - Standard web service connections
• Webhooks - Real-time data synchronization
• OAuth 2.0 - Secure authentication protocols
• Custom Apps - Zendesk marketplace applications
• Middleware Solutions - Complex data transformation

Pricing & Timeline

Integration projects typically range from 1-6 weeks depending on complexity. We offer fixed-price quotes after technical assessment.

Transform Your Customer Service Workflow

Stop switching between multiple systems. Let us connect your tools so your team can focus on what matters - helping customers.

Discuss Your Integration Needs

Deltastring: Zendesk integration specialists serving Southampton, London, and UK businesses. Custom API development and system connectivity experts.