Is Zendesk Down?
Regular monitoring of Zendesk uptime and status across all pods and services.
Updated hourly from official Zendesk status API. Last checked: —
All Zendesk services are operating normally.
About Zendesk Service Status
This page provides real-time information about Zendesk service availability and incidents. We monitor the official Zendesk status API and update this page hourly to give you the most current information about:
- Service outages - Complete service disruptions affecting Zendesk availability
- Critical incidents - Major issues with significant impact on functionality
- Degraded performance - Services running but experiencing slowdowns or limited functionality
- Maintenance windows - Scheduled maintenance and monitoring periods
- Pod-specific issues - Problems affecting specific Zendesk pods or regions
What to do if Zendesk is down
- Check this page for current incident information
- Visit the official Zendesk Status page
- Follow @ZendeskOps on X/Twitter for updates
- Review your pod number - some incidents affect specific pods only
- Contact Zendesk Support if you need specific information about your account
Understanding Zendesk Pods
Zendesk operates multiple "pods" - separate infrastructure clusters that host different customer accounts. To find your pod number, search your Zendesk domain on status.zendesk.com.
Why this matters: Many incidents affect specific pods only. If the incident list shows "Pod 18" but you're on a different pod, your service likely isn't affected.
Need help with Zendesk?
Whether you're dealing with an outage or looking to optimise your Zendesk environment for better reliability and performance, Deltastring can help.
We specialise in:
- Zendesk migrations and implementations
- Custom integrations and automations
- Performance optimisation
- Disaster recovery planning
- Technical architecture review
- 24/7 support services
Recent Zendesk News
Stay informed about Zendesk updates, incidents, and industry news on our Zendesk News page, updated daily with curated content from official sources and the Zendesk community.