Moral Support reads the news
How are you? Let’s normalise just saying “How are you?” instead of “I hope you’re well” which really means “Don’t you tell me about your problems” doesn’t it? At Deltastring...
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Moral Support, the heatwave edition
Hello Zendeskers! By Zendesker I mean people whose work is primarily based around operating a Zendesk instance. Did you know internally at Zendesk they call the team Zendeskians? But of...
Moral Support (Atkins edition)
Hello! We’re keeping it lightweight today. I don’t think I’ve ever had a busier fortnight than between the last Moral Support and now as I sit down to write this...
Moral Support, the flip-flops edition
Hello. How are you? It’s definitely summer now here in Hampshire, which affects highly seasonal businesses in different ways. If your busy period is winter, you’ll be looking ahead and...
Yes I hate AI and I'm not yet afraid to say it
though when the machines rise up please don’t quote me on that You can probably tell from the title of this post that I am not, at present, an AI...
The Zendesk world needs a Marques Brownlee
can I say MKBZD? You’re probably familiar with Marques Brownlee. He’s the undisputed king of Youtube tech reviews and has sidelines in car reviews, podcasts, advertising things like laptop covers...
Contracting is all in the preparation
Recently I caught up with an industry colleague for a check-in. She’s super talented but new to gig work, so was complaining that getting settled in to her new contract...