Privacy Policy

Last updated: September 10, 2025

Introduction

Deltastring Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Data Controller: Deltastring Ltd, Southampton, Hampshire, United Kingdom
Contact: nico@deltastring.com

Information We Collect

Information You Provide

• Contact details when you reach out via email or phone
• Business information during consultations and project work
• Project requirements and technical specifications
• Feedback and communications throughout our engagement

Information Automatically Collected

• Website usage data via Google Analytics (anonymized)
• Technical information such as browser type, IP address, and visit duration
• Performance data to improve our website functionality

How We Use Your Information

We use your personal information to:

• Provide our services and respond to your inquiries
• Communicate about projects, proposals, and business matters
• Improve our services based on feedback and usage patterns
• Comply with legal obligations and business requirements

Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Legitimate interests for business communications and service delivery
• Contractual necessity when providing agreed services
• Consent for marketing communications (where applicable)

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Trusted service providers (hosting, email, analytics) under strict data processing agreements
• Legal authorities if required by law or to protect our rights
• Business partners only with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Secure hosting with reputable providers
• Encrypted communications for sensitive information
• Access controls limiting data access to authorized personnel
• Regular security assessments and updates

Your Rights

Under GDPR, you have the right to:

• Access your personal data we hold
• Rectify inaccurate or incomplete information
• Erase your data (right to be forgotten)
• Restrict processing in certain circumstances
• Data portability in machine-readable format
• Object to processing based on legitimate interests

To exercise these rights, contact us at nico@deltastring.com.

Data Retention

We retain personal data only as long as necessary for:

• Active projects: Duration of engagement plus 6 years for business records
• Inquiries: 2 years for potential future business opportunities
• Website analytics: 26 months (Google Analytics default)

Cookies and Tracking

Our website uses:

• Google Analytics to understand website usage (anonymized data)
• Essential cookies for website functionality
• No advertising or tracking cookies for marketing purposes

You can control cookies through your browser settings.

International Transfers

Your data may be processed outside the UK/EU by our service providers. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Appropriate safeguards as required by GDPR

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.

Contact Us

For privacy-related questions or concerns:

Email: nico@deltastring.com
Address: Deltastring Ltd, Southampton, Hampshire, United Kingdom

Data Protection Officer: Nico Boyce (for data protection inquiries)

This policy complies with GDPR, UK Data Protection Act 2018, and Privacy and Electronic Communications Regulations (PECR).