About

The team the big agencies call when it's complex.

Major CX agencies and consultancies are among our biggest clients. When their teams hit technical problems they can't solve, they don't hire more consultants. They hire us for white-label engineering on enterprise accounts.

The work

The complexity where templates don't help.

Six-month projects, stakeholders on multiple continents, custom engineering that has to work first time. The kind of complexity where standard implementations fail.

Most of it we can't discuss publicly, because the enterprise deployments sit under white-label arrangements. But we have the references. The big players know who handles the complex technical work.

How we work

Specialists, not project coordinators.

We've migrated enterprise platforms, built custom integrations for scale-ups, and automated workflows for teams drowning in tickets. We've seen what actually works.

Now we work directly with you too. No account managers between you and the people doing the work. Just experienced specialists who understand your challenges because we've solved them before.

The product

Deltastring is how we do the work.

Deltastring is the safety layer that lets a team build their Zendesk with their own AI. We built it for our own consulting because nothing else came close. It turned an inherited Zendesk instance from a week of clicking into a morning of reading, became our edge, and now it's our headline product.

See what it does

Leadership

Who you're working with.

Rosie Elliott-Welch

Founder and CEO

Experienced business operations professional running Deltastring's commercial side. LinkedIn

Nico B. Boyce

Founder and CTO

Zendesk technical specialist and developer, leading the engineering work and the Deltastring product. LinkedIn

Talk to the people doing the work.

Try Deltastring free, or book time to talk through your Zendesk.