Services

Zendesk migration and implementation.

Fixed-scope packages with dedicated project management, or flexible day rates for ad-hoc consulting. Bespoke packages are always available, get in touch and we'll tailor to your needs.

Express

£10,000 + VAT

10 days delivery

  • Active ticket migration
  • Process replication
  • Core workflow setup
  • Dedicated PM
  • UAT framework
  • Multiple iterations

Ideal for instances under 25 seats and straightforward like-for-like migrations (e.g. Gorgias to Zendesk).

Managed

£30,000 + VAT

10 weeks delivery

  • Dedicated project manager
  • Expert build and configuration
  • PM-led discovery and scope
  • Templated UAT process
  • Responsive go-live support
  • Deltastring Enterprise included
  • Multiple build iterations

Ideal for businesses with clear requirements and defined processes.

Enterprise

£70,000 + VAT

~6 months delivery

  • A dedicated implementation consultant
  • Dedicated project manager
  • PM-led discovery and UAT
  • Multiple build iterations
  • Process redesign support
  • Stakeholder management
  • Full config documentation
  • Deltastring Enterprise included

Ideal for large-scale migrations needing process redesign and heavy stakeholder management.

Build your own

Day rates

Flexible duration

  • Flexible consultant time
  • Adaptable scope
  • Pay as you go

Ideal for ad-hoc consulting, process optimisation or part-time engagements. Optional add-ons: project management, UAT framework, agent training, enhanced documentation.

Build your own

Day rates.

If you're managing your own project or you just want flexible time. Volume discounts for confirmed days.

Short notice / ad hoc£1,000/day + VAT
20 to 50 confirmed days£750/day + VAT
50 to 100 confirmed days£600/day + VAT
100+ confirmed days£500/day + VAT

Also available

Other services

Integrations, automations, custom applications, and custom Help Centre templates. Available at day rates, get in touch and let's build what you need.

Good to know

Terms

Net 30, with discounts for upfront payment. UK-based, other time zones accommodated. Site visits available, expenses billed separately. Prices exclude VAT. US customers: see our tax information.

Ready to discuss your migration?

Contact us for bespoke packages and detailed pricing.

Talk to us hello@deltastring.com