Posts tagged “mcp”

I built an AI that does your whole Zendesk config. Then I cut it and shipped something else.

7 July 2026

Alright look. If you’ve built a bunch of Zendesk instances you’ve noticed that it’s a pretty bad time. Zendesk is a great tool and I’m very grateful to Zendesk Inc...

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Why we built the Zendesk MCP that isn't a Zendesk MCP

10 June 2026

I’m just back from the Zendesk Showcase in London, where we spent the day showing friends and people we’ve worked alongside for years what we’ve been building. Mostly that meant...

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