Skip to main content

Live | Deltastring

Deltastring runs on loops. Anything that happens on a schedule gets a system around it, and the systems below are working through theirs right now.

Every number on this page comes straight from the loop that produced it. As we open up more of the stack, more loops show up here.

Stories tracked wiring in progress

CX platform news across 24 feeds

news.deltastring.com ›

Beacon

The Zendesk admin centre we always wanted. Here is what it has done so far.

Changes recorded
Snapshots taken
Object types covered
Changes deployed
Destructive changes blocked
Unused configurations identified
loading from beacon.deltastring.com last updated

How this works

Each panel above represents a loop running somewhere in Deltastring's infrastructure. The news service ingests CX platform feeds and writes summaries. Beacon takes hourly snapshots of customer Zendesk configurations, records what changed, and refuses to deploy anything destructive without a check. Each system publishes its own counters to a public read-only endpoint, and your browser fetches them when you load this page.

We build a system around any workflow that recurs. The numbers here are a record of what those systems have done so far, and they reflect the same engineering standard we apply to client work.

Loops for your business

If something on your team is being done by hand on a schedule, it's probably a loop waiting to be built. We design and run them for clients in CX and operations.

Get in touch Learn more about our services

What happened in Zendesk this week

Platform changes, security updates, and honest opinions from someone who builds on Zendesk every day. One email a week.

“This is the only newsletter I want in my inbox, a beacon in a world of spam”
— Erica Clayton, Partner Relations, Forethought.ai (now Zendesk)