Commentary: Security Audits and Help Centre Performance
29 October 2025
With the attacks on large surface area business applications increasing, it's the right time for Zendesk to encourage admins to re-evaluate security configuration.
We have performed audits for enterprise level Zendesk instances and uncovered worrying gaps. Don't take risks with data! Pop me a message via email or Linkedin if you want an informal chat around this.
Is your help centre performing? We've rebuilt Bootstrap for Zendesk help centres and we can quickly deploy this to upgrade your aging templates which fail basic tests of accessibility and performance. Are you scoring 100/100/100/100 on Lighthouse? If not, you'll want to get in touch. Find out more!